Currently, only local shipping within Malaysia is available
Friends from other countries would need a Malaysian address when purchasing our products
If you do not have a Malaysian address, please contact us for further assistance regarding the shipping charges and more.
We try our best to prepare and send out all the orders as soon as possible during working days. We hope that our beloved customers can take note that https://rootsbond.com/ does NOT represent any courier companies. Your parcels may suffer delays that are beyond our control as much as we hope that they arrive safely to you on time. However, be assured that we’re on your side and if anything happens, reach out to us and we will offer our help in any way we can.
Our working days are Monday to Saturday (10am to 7pm), excluding Public Holidays.
During peak, promotional or seasonal periods, please bear with us as there may be delays in shipping due to the high volume of orders, transactions and stock availability issues.
For more details or inquiries on shipping issues, kindly contact or drop us a message (please refer Contact Us)